Right-size the array
Explore added production only if the usage and system history show a persistent shortfall.
Bill check 01 Northern California
The panels are up. Why is the bill still here?
A big true-up does not automatically mean you need more equipment. Run the numbers first. We’ll tell you whether the bill deserves a closer look—or whether waiting is the smarter move.
No-cost review. No obligation. Not affiliated with any utility.
01No-cost bill review
02PG&E, MID, TID & SMUD
03A plain yes, no, or not yet
Bill check 02 One number, one honest answer
Is your bill worth a closer look?
Enter your latest true-up or a typical monthly utility bill. This is a quick screen, not a savings promise or engineering assessment.
Your billUSD
Use the amount due on your latest annual settlement statement.
Bill review
Add your latest true-up or a typical monthly utility bill to see the result.
Request received
Your numbers are on their way to us.
Expect a call within one business day. If the bill feels urgent, you can call now at 516-650-5374.
Not a diagnosis Four common places to look
Bill check 03 Why solar homes can still owe
The answer is often in the usage—not on the roof.
01 The original system is now too small
It may have matched the old household load but not the way the home uses power today.
02 New loads changed the math
An EV, new air conditioner, pool, heat pump, or more people at home can add up quickly.
03 Export credits or timing shifted
Midday exports may be worth less than the electricity pulled from the grid later.
04 The rate plan may be working against you
Sometimes the equipment is fine and a different eligible rate plan is the first thing to explore.
Bill check 04 A recommendation can be “not yet”
Four possible next moves. None is automatic.
Shift power with storage
A battery may help when the timing of solar production and household use is the real problem.
Review the rate plan
Check available utility options before assuming new hardware is the answer.
Wait and watch
If the likely benefit does not justify a change, keep the bill and review it again next cycle.
Bill check 05 What happens after the form
A conversation before a proposal.
- 01
We call
We confirm the numbers and ask what changed at the home.
- 02
You read the statement together
We review the system, usage, utility, and rate context—not just the amount due.
- 03
You get a plain next step
Explore a fix, review the rate plan, or wait. The quick screen does not guarantee savings.
Bill check 06 Before you send anything
Common questions
What is a solar true-up?
For many solar customers, the utility periodically settles what the home pulled from the grid against eligible credits. The timing and terminology vary by utility and rate plan.
Is the $1,500 / $120 screen a guarantee?
No. It is only a first-pass threshold used to decide whether a closer bill review may be worthwhile. Actual options depend on the statement, system, usage, utility rules, site conditions, pricing, and available programs.
Does the review cost anything?
The initial bill review is offered at no cost and does not obligate you to buy anything.
Will I need to send my statement?
Not through this page. We’ll first call to confirm the basics. If a statement would help, we’ll explain a secure way to share the relevant page.
Are you part of the utility?
No. True-Up Rescue is a One Go Joe Services campaign and is not affiliated with any utility.
One bill One honest read
Know what the number means before you chase a fix.
Privacy Notice
When you request a review, this page collects the information you enter—such as your name, phone number, ZIP code, utility, and bill amounts—along with basic referral and campaign details. The form is processed by FormSubmit and delivered to One Go Joe Services by email. The information is used to respond to your request, understand the campaign source, and maintain ordinary business records. It is not sold. Do not submit account numbers, payment information, Social Security numbers, or a full utility statement through this form. To ask about or request deletion of submitted information, call 516-650-5374.
Terms
This site provides general educational information and a preliminary bill screen. It is not a utility audit, engineering analysis, financial advice, or a guarantee of savings, eligibility, equipment performance, incentives, or rate-plan results. Utility rules and program terms can change. Any recommendation requires review of the homeowner's actual circumstances and separate written terms. True-Up Rescue is a campaign of One Go Joe Services and is not affiliated with PG&E, MID, TID, SMUD, or any other utility.